Subprocessors
These are the companies that process data on our behalf. We give 30 days' notice by email before adding one. To get notified, make sure a billing contact is set in Billing.
| Subprocessor | Purpose | Data | Location |
|---|---|---|---|
| Hetzner Online GmbH | Hosting of the API, database and outputs | All Service data | Germany (EU) |
| Stripe | Card payments and receipts | Billing details, payment data | EU and USA (SCCs) |
| Postmark (ActiveCampaign) | Sign-in links, receipts and alerts by email | Name, email address | USA (SCCs) |
| Model providers | Running the models you call | Task inputs and outputs only | Listed per model |
Model providers
Each model page shows which provider runs it. A task's inputs go only to the provider that runs it. If a provider fails, the task may move to the fallback provider for the same model, which is listed on the same page.
The list of model providers will be completed before launch.